FAQ

We’ve tried to create the easiest way to make a family business, so our 7 year old son can run much of it himself!
When you buy from us, your order is actually fulfilled by Amazon – so you can rest assured your wonderful and exciting order of erasers will get to you quickly and economically.

Amazon.com handle all payment, fulfilment and shipping from our store - so delivery charges are typically free, particularly if you have Amazon Prime membership!


We accept all payment options that Amazon accepts.


Most items are available via Amazon Prime, so delivery is typically 1-2 days. Occasionally rare items are shipped from Japan, but these are noted clearly in the item description.


Your order is processed entirely by Amazon, using Amazon's secure systems.


You can track your order the same way you track any Amazon order, within your Amazon account, and will receive email update notifications from Amazon as usual.


You can track orders and invoices within your existing Amazon account, just remember to come back here any time you want to order more!